Request a quote

Privacy policy

Last updated: 9 October 2026.

This policy explains which personal data we process when you use this website, why, and how to exercise your rights. It applies in accordance with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and the Belgian law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

1. Data controller

Company
[to be completed]
CBE number
[to be completed]
Registered office
[to be completed]
Privacy contact
contact@euroinside.com

Given the nature and volume of its processing, Euroinside is not required to appoint a data protection officer (Article 37 GDPR). Any question can be sent to the address above.

2. Data processed, purposes and legal bases

Requests sent through the contact form.

  • Data: name, email, and optionally phone, company or co-ownership, profile, requested service, site postcode and the content of your message.
  • Purpose: answering your request, arranging a site visit and preparing a quote.
  • Legal basis: pre-contractual steps taken at your request (Article 6(1)(b) GDPR).

Website security and abuse prevention.

  • Data: IP address, date and time, requested page, browser (host's technical logs), and the IP address used briefly to limit form submissions.
  • Purpose: keeping the website running and secure, blocking automated submissions and abuse.
  • Legal basis: our legitimate interest in protecting the website and our inboxes (Article 6(1)(f) GDPR).

Customer relationship, if a quote is accepted.

  • Data: contact details, site address, commercial and accounting documents.
  • Purposes: performing the contract and meeting our accounting, tax and warranty obligations.
  • Legal bases: performance of the contract (Article 6(1)(b)) and legal obligations (Article 6(1)(c)).

We do not use the form for marketing, do not profile you and make no automated decisions with legal effects on you. Please do not send us sensitive data (health, opinions…) that is not needed for your request.

3. Mandatory data

Your name, email and a description of the project are needed to answer you. The other fields are optional: providing them simply helps us prepare a more precise answer.

4. Retention periods

  • Requests that do not lead to a contract: at most 3 years after our last exchange.
  • Customer data: for the duration of the contract, then 7 years for accounting records (Code of Economic Law) and 10 years for documents related to ten-year liability.
  • IP address used to limit submissions: a few minutes, in memory, without storage.
  • Host's technical logs: a short period set by the host for security and diagnostics.

5. Recipients and processors

Your data is intended only for the Euroinside staff handling your request. It is never sold, rented or transferred. We use the following processors, bound by a contract under Article 28 GDPR:

  • Vercel Inc.: website hosting (server functions run in the European Union).
  • Resend: delivery of the emails generated by the form to contact@euroinside.com.
  • Our email provider: [provider of the contact@euroinside.com mailbox to be completed].

Where applicable, our accountant and insurers receive only the data strictly necessary for their work.

6. Transfers outside the European Economic Area

Vercel and Resend are established in the United States. Where data is transferred to them, the transfer relies on the European Commission's adequacy decision for the EU-U.S. Data Privacy Framework for certified companies and, failing that, on the standard contractual clauses adopted by the European Commission (Article 46 GDPR). You can request a copy of these safeguards by writing to us.

7. Cookies and trackers

This website sets no cookies, uses neither browser local storage nor any analytics, advertising or social media tool, and loads no third-party scripts: fonts are hosted on our own domain. No information is therefore read from or stored on your device within the meaning of Article 10/2 of the law of 30 July 2018, and no consent banner is needed. If this changes, we will ask for your prior consent and update this policy.

8. Security

Communication with the website is encrypted (HTTPS with HSTS). The form is protected against automated submissions by a signed token, a honeypot field and a limit on the number of submissions. The website itself stores no data: your message is sent directly by email to contact@euroinside.com. Access to that mailbox is restricted to authorised staff.

9. Your rights

You may at any time exercise the following rights over your data:

  • right of access (Article 15) and rectification (Article 16);
  • right to erasure (Article 17) and to restriction of processing (Article 18);
  • right to data portability (Article 20);
  • right to object, in particular to processing based on our legitimate interest (Article 21).

To exercise them, write to contact@euroinside.com. We reply within one month, extendable by two months for complex requests, and may ask you to prove your identity in case of reasonable doubt.

10. Complaints

If you believe your data is not being processed properly, you can lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels, contact@apd-gba.be, www.dataprotectionauthority.be. We encourage you to contact us first: most questions are resolved quickly.

11. Minors

This website is intended for adults planning works. We do not knowingly collect data relating to children under 13.

12. Changes

This policy may change, in particular when we add a service or regulations change. The date of the latest update is shown at the top of the page.